Delivery
Orders, usually, dispatched within 3 working days, if other information is not indicated on the pages of the site. If it is impossible to send the order within the specified period, you will be informed by telephone. After sending, the buyer receives an SMS with the tracking number of the parcel.
Delivery is paid by the Recipient upon receipt of the order.
Payment
Payment for goods is possible in the following ways:
- Imposed payment upon receipt at the post office
- Prepayment to PrivatBank account / card. You will receive the card number by e-mail immediately after placing the order..
The cost of the cash on delivery service or the commission for a bank transfer is paid by the Recipient separately and is not included in the online store's invoice amount.
Responsibility of the online store
The store administration takes responsibility for:
- Relevance of prices. Prices for all products are valid at the time of ordering and will not change for an already placed order.
- Compliance of all products with the description on the site. Product images may vary slightly from actual items, but the characteristics remain unchanged. In case of inconsistencies, the administration of the online store guarantees a full (with the return of the goods) or partial (without the return of the goods) refund.
- Compliance with the completeness of the parcel to the order. In the event of a shortage of ordered goods in the parcel, the buyer is refunded the cost of the missing goods or the goods are sent additionally at the expense of the online store (proof of shortage is required, for example, a video of the unpacking of a parcel or surplus found in the store's warehouse by the manager for a missing item in the order).
- Return or exchange of goods. If the buyer detects a defect in the goods during 14 days from the date of receipt of the order - the product is returned with a refund to the buyer of its value or replacement for a similar product. In this case, the buyer pays for the shipping costs..
Buyer's responsibility
The buyer is responsible for:
- Correctness of ordering and relevance of the specified contacts. Those goods will be sent to you, which you order on the site. When, if the manager of the online store cannot contact you, the order will not be sent, and by specifying the wrong address, you risk not receiving the goods.
- Timeliness and correctness of payment. When paying to a Bank card, the order will be sent only after receiving the payment. Orders, not paid within three days from the date of registration are canceled.
- Integrity and performance of the received products. Goods with visible damage (for example, traces of soldering) and goods, which have become unusable due to the fault of the buyer, cannot be returned and exchanged.
- When, if the buyer does not pick up the order at the post office within the specified period, - he undertakes to pay for delivery in both directions and the cost of storing the parcel, if such is the case.
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